Countryway Insurance offers Personal Automobile, Homeowners/Renters/Dwelling and Personal Umbrella coverages.
We also insure farm operations and home-farms including farm commercial vehicles and Umbrella.
Welcome
We provide personal service and specialize in the insurance needs of farms and rural communities in eight northeastern US states, Virginia and Kentucky, Countryway Insurance Company sells products through a network of independent professional insurance agencies.

Important Covid-19 Information

To our valued Countryway policyholders:

Countryway Insurance Company remains committed to providing you with superior service during this unprecedented time. We know some of you may work through our great independent insurance agents to process payments on your behalf. We would like to remind you that online payment options are also available to you 24 hours a day, 7 days a week. The attached link shows you easy steps to set up an online account to make payments.

Our general service number during normal business hours is: (877) 367-6572

In addition, should you have a claim, please see our claim reporting options noted on this page.

We continue to implement business continuity plans to best serve you. Please do not hesitate to contact us should you need assistance. We appreciate your support and thank you for your business.

Click the link below for steps to setting up an online account.

Easy Steps to Make Online Payments

 

It’s storm season!  Click the link below for tips to protect your family and your home.

Severe storm and Hurricane Preparedness tips









Office address:


Countryway Insurance Company 

12580 West Creek Parkway 

Richmond, VA 23238

 Phone: 1-800-472-4368

 

General mail address:


Countryway Insurance Company 

P.O. Box 27552 

Richmond, VA 23261

Phone: (877) 367-6572 

 

 
POLICYHOLDER CLAIM REPORTING
For fastest claim reporting, please call:
  • Safelite Call Center at 1-888-223-3649 24 hours/day, 7 days a week.
You may also report claims via:



Isaias Storm Claim Reporting
If you have experienced damage from the Isaias storm and need to report a claim, please call our Claims Service Center at 1-888-223-3649 24 hours/day, 7 days a week. Our adjusters are ready to respond to your claim and help you get back on your feet again.